System informations only report

The most basic report our tool can generate, an overview of the system status containing: components infos, uptime, last blue screen event, drive utilization.

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Screenshot recording report

The middle ground between basic system report and video report, a powerful helper that will show up to 20mn of user actions to help understand the problem without having to schedule a call or remote session.

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Video recording report

Even more powerful than screenshot recording, you get a 6fps recording of the user monitor, this is the best for workstations where you'd need to see precisely what the user is doing to help them.

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Crash recovery report

The software is capable of recovering recording data from before a bsod or other system crash, allowing the user to generate a report that contains the actions happening before a system failure.

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