Key Features
Automated Reports
Generate comprehensive system reports fast with the use of a macros.
Last n minutes recording
The user can include up to 20 minutes of what's happening before the report is generated. This helps save time that would otherwise be spent on reproducing the issue.
Full system monitoring
Included with the screen recording, is a synchronised view of the system sensors (cpu, ram, gpu, ...). Similar to the windows task manager or hwinfo64, this can help diagnose system performance issues easily.
Easy integration
The report can be integrated anywhere by simply copying its URL, or by downloading and sharing a single HTML file. We are also working on integration with ticketing services to make the process even smoother (ex: automatically prefilling the URL in the ticket creation page on Zendesk, or even uploading the ticket file as an attachment)
On prem deployment
The system is built with the intent to be hosted anywhere, even without internet access. This means that it can be deployed on-site for companies that require it
High level of security
The number of interactions with our servers is reduced to the minimum required and we store as little sensitive data as possible, all the reports are encrypted by the client before upload, and the decryption key is only available in the final url, meaning that we can't see what's in it without the full url